Privacy policy
Privacy Notice
Data Controller: Epic Elegance
Address: Ana Rosa 61, San Fernando, 52765 Naucalpan de Juárez, Méx
Contact Email: info@ka-la.cc
1. Identity and Address of the Data Controller
By using any part of our services, you agree to the practices described in this Privacy Policy.
In accordance with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties, we inform you that Epic Elegance (hereinafter referred to as “the Company”), with address at Ana Rosa 61, San Fernando, 52765 Naucalpan de Juárez, Méx, is responsible for the processing of your personal data.
2. Information We Collect
When we refer to “personal information,” we mean data that identifies, relates to, or could reasonably be linked to you.
We may collect:
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Contact information: name, shipping/billing address, phone number, email
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Payment details: credit/debit card numbers, billing info, payment method, confirmation
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Account data: login credentials, preferences, saved items
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Purchase and interaction history: viewed products, orders, returns, reviews
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Device and usage info: IP address, browser, device type, activity on our site
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Customer service communication
3. How We Collect Your Data
We collect personal data:
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Directly from you, when you create an account, place an order, or contact us
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Automatically, through cookies and similar technologies when you use our services
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From service providers, such as payment processors or shipping partners
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From partners or social media integrations
4. How We Use Your Personal Information
We may use your personal data to:
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Process orders, payments, and returns
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Manage your account and preferences
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Provide support and respond to inquiries
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Personalize and improve your shopping experience
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Show tailored ads and send marketing communications
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Ensure fraud prevention and legal compliance
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Enforce our policies and terms of service
5. How We Share Your Data
We may share your data:
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With Shopify, who hosts and powers our store
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With third-party providers (e.g., logistics, payment, customer service)
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With marketing partners, only if legally permitted or with your consent
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With government authorities or as required by law
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In case of a merger, acquisition, or business transfer
6. Shopify Relationship
Our store runs on Shopify, which also collects and processes data to provide their platform services. Shopify may process your data internationally. In this context, Shopify may be a separate data controller.
Learn more at: Shopify Privacy Policy
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and the performance of our website.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following types of cookies to optimize your experience on our Site and to provide our Services:
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Functional cookies: to remember your preferences and improve functionality
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Performance cookies: to understand how visitors use the site and improve it
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Advertising cookies: to deliver relevant advertising and track effectiveness
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Social media/content cookies: to enable sharing and integration with social platforms
You can manage your cookie preferences through your browser settings or via available cookie banners.
8. Data of Minors
Our services are not intended for children under the age defined by law in your jurisdiction. We do not knowingly collect personal information from minors. If you believe a child has provided data, contact us to delete it.
9. Security and Retention
We take reasonable technical and organizational measures to protect your data, but no system is 100% secure. We retain your information as long as necessary to fulfill the purposes listed above or to comply with legal obligations.
10. Your Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal data
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Request data portability
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Object to or restrict data processing (e.g., marketing)
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Withdraw consent at any time
To exercise any of these rights, contact us at: info@ka-la.cc
11. Changes to this Privacy Notice
We may update this Privacy Policy to reflect changes in our practices or legal obligations. We will post any updates on our website and update the “last updated” date.